Skip to Nav

  1. Checkout
  2. View
  3. Item(s)

Follow Us:

+44 (0) 29 20 456 222

We will be there for you

Terms And Conditions

You are here: Home > Ash Medical > Terms And Conditions

About Us Ash Medical Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the site page.

Full Terms & Conditions available on request.


Our Contact details:
Ash Medical Limited
Unit M107 Cardiff Bay Business Centre
Forgeside Close
Ocean Park
Cardiff
CF24 5FA
United Kingdom
Phone: (0) 2920 456 222
Fax: (0) 2920 456 333
Email: sales [at] ashmedical [dot] co [dot] uk
VAT Registration Number GB 862 8206 16

Making A Purchase Please browse to find what you want then contact us and we will provide personal assistance for your transansion.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Carriage will only be charged once per order.
Orders of £300 or greater will be carriage free to mainland UK excluding Northern Scotland.
Exceptions to this are bulky items such as furniture, fridges etc. Please Contact us for a quote prior to ordering.
For small orders a charge of £11.60 ex VAT will be made for (UK delivery only.)

Delivery Schedule All stock items are dispatched within 3 - 4 business days. International orders please phone + 44 (0) 29 20 456 222.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 20 % VAT is added.

Credit Card Security N/A

Guarantee We guarantee your satisfaction. Our products come with a 30 day no quibble guarantee.(*Excludes tempreture controlled and Special Order items to your Specifiction)

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on (0) 2920 456 222 (International +44 (0) 2920 456 222) or fax us on (0) 2920 456 333 or write to us at Unit M107 Cardiff Bay Business Centre Forgeside Close Ocean Park Cardiff CF24 5FA United Kingdom

Privacy Policy Ash Medical Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this .You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to benefit from the other features that use cookies.

Returns Policy No goods will be accepted for credit unless prior arrangement has been made with us.
Please apply in writing should you wish to return any item, stating product name and catalogue number, invoice details and reason for return . (We will not except return of any temperture control items and Special Order items to your Specifiction)

Items will only be agreed and accepted for return if goods and packaging are in perfect condition.
A handling charge may also be applicable.

Ash Medical Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. read more